Write to us and a person reads it. We answer Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time). Messages that arrive outside those hours are answered on the next business day.
Two ways to reach us
- Email: info@srilia.com - the fastest route, and the right one for anything to do with an existing order.
- The form below: it reaches the same inbox. Please include your order number if you have one.
What to include
For a question about an order: your order number and the name the order was placed under. For a return or an exchange: the order number, the item, and the size or color you would like instead. For anything about a specific product: the product name as it appears on the page.
Before you write
Delivery times, the daily cut-off and tracking are set out in the Shipping. The 30-day return window, free exchanges and refund timing are in the Refund policy. The FAQ answers most of what we are asked.
Contact
Srilia
Business address: Mumora Media LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: info@srilia.com
Support hours: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)